{"id":572,"date":"2018-10-12T18:30:04","date_gmt":"2018-10-12T16:30:04","guid":{"rendered":"https:\/\/www.beesmile.fr\/?page_id=572"},"modified":"2026-01-14T16:46:03","modified_gmt":"2026-01-14T15:46:03","slug":"qui","status":"publish","type":"page","link":"https:\/\/www.beesmile.fr\/index.php\/qui\/","title":{"rendered":"L&rsquo;agence"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Une partie des r\u00e9servoirs de performance de votre entreprise est<\/strong><\/h3>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-vivid-red-color has-text-color\"><strong> devant vos yeux\u2026<\/strong><br><strong> au sein de vos \u00e9quipes !<\/strong><\/h2>\n\n\n\n<p><strong>D\u00e9couvrez comment agir concr\u00e8tement aupr\u00e8s de vos salari\u00e9s, pour des gains rapides (quick win) ou des actions RH en profondeur, avec des b\u00e9n\u00e9fices durables.<\/strong><\/p>\n\n\n\n<p><strong>Am\u00e9liorer l\u2019engagement salari\u00e9, c\u2019est agir sur le potentiel des \u00e9quipes pour des performances durables de l\u2019entreprise.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"512\" height=\"54\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep.jpg\" alt=\"\" class=\"wp-image-3430\" style=\"width:256px;height:27px\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep.jpg 512w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep-300x32.jpg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:24% auto\"><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"750\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-3.jpg\" alt=\"\" class=\"wp-image-3422 size-full\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-3.jpg 500w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-3-200x300.jpg 200w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>Au cours de son exp\u00e9rience professionnelle, chaque salari\u00e9 se pose \u00e0 un moment donn\u00e9 ces questions :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Est-ce que mon boulot me plait ?<\/li>\n\n\n\n<li>Quelle est l\u2019ambiance dans ma bo\u00eete ?<\/li>\n\n\n\n<li>Y a-t-il du sens dans mon travail ?<\/li>\n\n\n\n<li>Est-ce que j\u2019apprends toujours des choses nouvelles ? Ai-je des perspectives d\u2019\u00e9volution ?<\/li>\n\n\n\n<li>Ai-je envie d\u2019y aller le lundi matin ?<\/li>\n\n\n\n<li>Est-ce que je suis (bien) manag\u00e9 ?<\/li>\n\n\n\n<li>Ai-je de l\u2019autonomie, de la latitude de ma mission ?<\/li>\n\n\n\n<li>Et c\u00f4t\u00e9 r\u00e9mun\u00e9ration &amp; avantages, \u00e7a va ?<\/li>\n\n\n\n<li>Suis-je fier de travailler pour cette entreprise?<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\"><strong>L\u2019engagement salari\u00e9 ne se d\u00e9cr\u00e8te pas<\/strong>,<strong> mais il peut se travailler<\/strong> pour faire en sorte que vos \u00e9quipes r\u00e9pondent majoritairement par la positive \u00e0 ces questions.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"512\" height=\"54\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep.jpg\" alt=\"\" class=\"wp-image-3430\" style=\"width:256px;height:27px\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep.jpg 512w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep-300x32.jpg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">\u00e0 l&rsquo;origine &#8230;<\/h2>\n\n\n\n<p>C\u2019est ce que <a href=\"https:\/\/www.linkedin.com\/in\/alainbossiere\/\" target=\"_blank\" rel=\"noreferrer noopener\">Alain Bossi\u00e8re<\/a> a exp\u00e9riment\u00e9 pendant plus de 15 ans, dans la cr\u00e9ation puis la direction d\u2019entreprises (400 \u00e0 3000 personnes) notamment sp\u00e9cialis\u00e9es dans la relation clients \u00e0 distance (centres d&rsquo;appels), en France et \u00e0 l\u2019international.<\/p>\n\n\n\n<p>Ainsi, lorsqu\u2019on lui a demand\u00e9 en 2000, au sein du groupe LaSer, de cr\u00e9er une filiale sp\u00e9cialis\u00e9e en centre d\u2019appels pour de grandes marques fran\u00e7aises, il s&rsquo;est dit avec d&rsquo;autres coll\u00e8gues de l&rsquo;aventure : ce m\u00e9tier de conseiller client\u00e8le est difficile, souvent d\u00e9cri\u00e9, mal per\u00e7u. Pas facile de fid\u00e9liser les collaborateurs, pour la plupart \u00e9tudiants optant pour des jobs \u201calimentaires\u201d&nbsp; et de limiter le turn over &#8230;<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 25%\"><div class=\"wp-block-media-text__content\">\n<p>Alors, ils ont d\u00e9cid\u00e9 de fa\u00e7on proactive, volontaire et avec une bonne dose d\u2019innovation, de <strong>cr\u00e9er les conditions qui devaient r\u00e9duire drastiquement turn-over et absent\u00e9isme, en d\u00e9veloppant de nombreuses m\u00e9thodes<\/strong> pour r\u00e9pondre aux difficult\u00e9s des salari\u00e9s et <strong>cr\u00e9er des conditions favorables, de leur point de vue : <\/strong>locaux soign\u00e9s, recrutement sans dipl\u00f4me bas\u00e9 sur les aptitudes, management bienveillant, objectifs smart, parcours professionnels lisibles et  accessibles, formations, \u2026 bref, une v\u00e9ritable batterie de mesures.<\/p>\n\n\n\n<p>Et \u2026 \u00e7a a march\u00e9 ! ils sont parvenus \u00e0 faire progressivement de ces salari\u00e9s des personnes pour la majorit\u00e9 engag\u00e9s ! <\/p>\n\n\n\n<p>Les r\u00e9sultats \u00e9taient parmi les meilleurs du march\u00e9 sur ce plan.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"500\" height=\"753\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-4.jpg\" alt=\"\" class=\"wp-image-3423 size-full\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-4.jpg 500w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-4-199x300.jpg 199w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Puis passer un nouveau cap &#8230;<\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:19% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"753\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-5.jpg\" alt=\"\" class=\"wp-image-3424 size-full\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-5.jpg 500w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-5-199x300.jpg 199w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>C\u2019est sur cette lanc\u00e9e qu\u2019en 2006, Alain Bossi\u00e8re a d\u00e9velopp\u00e9 <strong>d\u2019autres leviers de performance et d&rsquo;engagement aupr\u00e8s de ses \u00e9quipes<\/strong>, lorsqu\u2019en plus de ses responsabilit\u00e9s en France, il a cr\u00e9\u00e9 une filiale en Tunisie pour compl\u00e9ter l&rsquo;offre de service.<\/p>\n\n\n\n<p>Cette fois, ce sont <strong>les principes de management par la confiance, de d\u00e9l\u00e9gation raisonn\u00e9e, de th\u00e9orie de l\u2019absence r\u00e9gul\u00e9e qui lui ont fait franchir des caps<\/strong> et lui ont permis d\u2019obtenir des r\u00e9sultats malgr\u00e9 l\u2019\u00e9tendue des responsabilit\u00e9s.<\/p>\n\n\n\n<p>C\u2019est ainsi qu\u2019apr\u00e8s des \u00e9volutions actionnariales des soci\u00e9t\u00e9s dans lesquelles il \u00e9tait dirigeant salari\u00e9, est n\u00e9e en 2017 l\u2019id\u00e9e de cr\u00e9er <strong>une agence sp\u00e9cialis\u00e9e en engagement salari\u00e9<\/strong>. <\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">&#8230; Et accompagner d&rsquo;autres organisations !<\/h2>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 23%\"><div class=\"wp-block-media-text__content\">\n<p><strong>BEE Smile<\/strong> <strong>propose ainsi des d\u00e9marches et des outils innovants<\/strong> pour renforcer l\u2019engagement salari\u00e9, dans tous les secteurs d\u2019activit\u00e9, pour <strong>faire durablement baisser l\u2019absent\u00e9isme, le turn-over, am\u00e9liorer l&rsquo;engagement et gagner en performance<\/strong>.<\/p>\n\n\n\n<p>BEE Smile propose ainsi aux organisations une double entr\u00e9e :<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.beesmile.fr\/index.php\/agissez-avec-bee-smile\/\" target=\"_blank\" rel=\"noreferrer noopener\">Une offre conseil &amp; formation<\/a><\/strong> pour faire progresser les organisations en profondeur et agir sur des th\u00e9matiques cibl\u00e9es de l\u2019engagement salari\u00e9,<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.beesmile.fr\/index.php\/seminaires-team-buildings-souriez-vous-bossez\/\" target=\"_blank\" rel=\"noreferrer noopener\">Une offre s\u00e9minaires et team-building<\/a>, <\/strong>sur les th\u00e8mes tr\u00e8s f\u00e9d\u00e9rateurs d&rsquo;\u00e9v\u00e8nements gourmands et connect\u00e9s \u00e0 la nature; c\u2019est un excellent moyen de cr\u00e9er du lien et d\u2019apprendre \u00e0 une \u00e9quipe \u00e0 mieux se conna\u00eetre et mieux collaborer, notamment par le jeu (offre d\u00e9velopp\u00e9e \u00e0 Bordeaux et sur le Bassin d\u2019Arcachon).<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"498\" height=\"749\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui.jpg\" alt=\"\" class=\"wp-image-3420 size-full\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui.jpg 498w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-qui-199x300.jpg 199w\" sizes=\"(max-width: 498px) 100vw, 498px\" \/><\/figure><\/div>\n\n\n\n<p>BEE Smile, c&rsquo;est aussi un ensemble de <strong>consultants experts<\/strong> et de <strong>praticiens <\/strong>d\u00e9nich\u00e9s pour leur compl\u00e9mentarit\u00e9. <em>[experts en psychologie positive, consultants formateurs, psychologues du travail, masseurs-kin\u00e9sith\u00e9rapeutes-ost\u00e9opathes, architectes d&rsquo;int\u00e9rieurs, ergonomes, &#8230;]<\/em>.<\/p>\n\n\n\n<p>BEE Smile est enfin un acteur engag\u00e9 aupr\u00e8s de la <strong>Fabrique Spinoza<\/strong> Bordeaux (www.batmondays.com) et de <strong>Surfrider Fundation<\/strong>. A chaque \u00e9v\u00e8nement organis\u00e9, nous alimentons une cagnotte, revers\u00e9e chaque ann\u00e9e \u00e0 une association de protection de l&rsquo;environnement.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"512\" height=\"54\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep.jpg\" alt=\"\" class=\"wp-image-3430\" style=\"width:256px;height:27px\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep.jpg 512w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2020\/12\/BEE-Smile-sep-300x32.jpg 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Nos r\u00e9f\u00e9rences clients<\/h2>\n\n\n\n<p>Ils ont tous fait appel \u00e0 BEE Smile pour am\u00e9liorer un ou plusieurs volets de l&rsquo;engagement salari\u00e9 dans leur organisation. Pourquoi pas vous ? <\/p>\n\n\n<style type=\"text\/css\">\n#foogallery-gallery-8361 .fg-image { width: 150px; }<\/style>\n\t\t\t<div class=\"foogallery foogallery-container foogallery-carousel foogallery-lightbox-foogallery fg-carousel-hide-nav-arrows fg-carousel-hide-pagination fg-carousel-hide-progress-bar fg-carousel fg-ready fg-light fg-loading-default\" id=\"foogallery-gallery-8361\" data-foogallery=\"{&quot;item&quot;:{&quot;showCaptionTitle&quot;:true,&quot;showCaptionDescription&quot;:true},&quot;lazy&quot;:true,&quot;template&quot;:{&quot;maxItems&quot;:8,&quot;scale&quot;:0,&quot;gutter&quot;:{&quot;min&quot;:0,&quot;max&quot;:0,&quot;unit&quot;:&quot;%&quot;},&quot;autoplay&quot;:{&quot;time&quot;:1,&quot;interaction&quot;:&quot;pause&quot;},&quot;centerOnClick&quot;:true}}\" style=\"--fg-title-line-clamp: 0; --fg-description-line-clamp: 0;\" >\n\t<button type=\"button\" class=\"fg-carousel-prev\" title=\"Previous\"><\/button>\n\t<div class=\"fg-carousel-inner\">\n\t\t<div 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height=\"150\" class=\"skip-lazy fg-image\" data-src-fg=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/cache\/2025\/02\/CAISSE-DES-DEPOTS-C\/1637931728.png\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22150%22%20height%3D%22150%22%20viewBox%3D%220%200%20150%20150%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a data-attachment-id=\"8369\" data-e-disable-page-transition=\"true\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" width=\"150\" height=\"150\" class=\"skip-lazy fg-image\" data-src-fg=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/cache\/2025\/02\/CASSOUS-C\/4088384516.png\" 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D\u00e9couvrez comment agir concr\u00e8tement aupr\u00e8s de vos salari\u00e9s, pour des gains rapides (quick win) ou des actions RH en profondeur, avec des b\u00e9n\u00e9fices durables. 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