{"id":10328,"date":"2026-10-05T12:06:09","date_gmt":"2026-10-05T10:06:09","guid":{"rendered":"https:\/\/www.beesmile.fr\/?p=10328"},"modified":"2026-10-05T12:06:09","modified_gmt":"2026-10-05T10:06:09","slug":"faire-de-la-semaine-de-la-relation-client-un-acte-dengagement","status":"publish","type":"post","link":"https:\/\/www.beesmile.fr\/index.php\/2026\/10\/05\/faire-de-la-semaine-de-la-relation-client-un-acte-dengagement\/","title":{"rendered":"Faire de la semaine de la relation client un acte d&rsquo;engagement"},"content":{"rendered":"<p data-pm-slice=\"1 1 []\">\ud83e\udd1d C&rsquo;est la semaine de La relation client en France ! et c\u2019est l\u2019affaire de tous !<br \/>\nCette semaine d\u00e9bute la Semaine de la Relation Client. Et pour BEE Smile, c\u2019est une semaine un peu particuli\u00e8re\u2026 puisque cela fait maintenant 3 ans que nous accompagnons la MNT dans sa conception et son animation.<\/p>\n<p>\ud83c\udfaf L\u2019objectif ? Mettre en lumi\u00e8re les m\u00e9tiers de la relation client et valoriser toutes celles et ceux qui, au quotidien, contribuent \u00e0 la satisfaction des adh\u00e9rents.<\/p>\n<p>Mais aussi cr\u00e9er de l\u2019engagement en interne, faire d\u00e9couvrir les coulisses de ces m\u00e9tiers et permettre \u00e0 chacun de mieux comprendre les b\u00e9n\u00e9fices de la r\u00e9cente r\u00e9organisation.<\/p>\n<p>Alors, pendant 5 jours, la relation client sera \u00e0 l\u2019honneur avec un rendez-vous par jour :<\/p>\n<p>\ud83d\udcbb 2 webinaires m\u00e9tiers, anim\u00e9s par les \u00e9quipes terrain elles-m\u00eames<\/p>\n<p>\ud83d\udccd Une animation sur 5 sites en France, autour d\u2019un quiz lunch<\/p>\n<p>\ud83c\udfc6 La c\u00e9r\u00e9monie des Bravos d\u2019Or, pour r\u00e9compenser les meilleurs t\u00e9moignages clients aupr\u00e8s des conseillers en 2026 dans 6 cat\u00e9gories<\/p>\n<p>\u270d\ufe0f La Dict\u00e9e de la Relation Client, pour terminer la semaine sur une note \u00e0 la fois ludique et collective.<\/p>\n<p>Le r\u00f4le de BEE Smile ?<\/p>\n<p>\ud83d\udc49 Concevoir les diff\u00e9rentes s\u00e9quences, imaginer les formats, accompagner les intervenants, rythmer la semaine et cr\u00e9er les conditions pour que chacun puisse participer, selon ses envies et ses disponibilit\u00e9s. Parce qu&rsquo;une semaine th\u00e9matique r\u00e9ussie, ce n&rsquo;est pas seulement un programme d&rsquo;animations. C&rsquo;est un fil rouge qui permet de f\u00e9d\u00e9rer, de donner la parole aux \u00e9quipes et de rappeler le sens de leur m\u00e9tier.<\/p>\n<p>Et quand ce sont les collaborateurs eux-m\u00eames qui prennent le micro, partagent leurs exp\u00e9riences et racontent la relation client v\u00e9cue sur le terrain\u2026 l&rsquo;engagement prend une toute autre dimension. \ud83d\udc9a<\/p>\n<p>Retrouvez d&rsquo;autres id\u00e9es pour engager vos \u00e9quipes sur www.beesmile.fr<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-10329\" src=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2026\/10\/SEM-RC-Programme.png\" alt=\"\" width=\"1200\" height=\"675\" srcset=\"https:\/\/www.beesmile.fr\/wp-content\/uploads\/2026\/10\/SEM-RC-Programme.png 1200w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2026\/10\/SEM-RC-Programme-300x169.png 300w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2026\/10\/SEM-RC-Programme-1024x576.png 1024w, https:\/\/www.beesmile.fr\/wp-content\/uploads\/2026\/10\/SEM-RC-Programme-768x432.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>#RelationClient #EngagementCollaborateur #BEEsmile #Exp\u00e9rienceCollaborateur #Coh\u00e9sion #AnimationInterne<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83e\udd1d C&rsquo;est la semaine de La relation client en France ! et c\u2019est l\u2019affaire de tous ! Cette semaine d\u00e9bute la Semaine de la Relation Client. Et pour BEE Smile, c\u2019est une semaine un peu particuli\u00e8re\u2026 puisque cela fait maintenant 3 ans que nous accompagnons la MNT dans sa conception et son animation. \ud83c\udfaf L\u2019objectif&hellip;&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":10329,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":70,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[4,6,7],"tags":[],"class_list":["post-10328","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","category-tendances","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/posts\/10328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/comments?post=10328"}],"version-history":[{"count":1,"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/posts\/10328\/revisions"}],"predecessor-version":[{"id":10330,"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/posts\/10328\/revisions\/10330"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/media\/10329"}],"wp:attachment":[{"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/media?parent=10328"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/categories?post=10328"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.beesmile.fr\/index.php\/wp-json\/wp\/v2\/tags?post=10328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}